Accessibility statement for www.bristolclimatehub.org

This website is run by Bristol City Council. We want as many people as possible to be able to use this website. That means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • action cards search form is difficult to navigate using just a keyboard

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact:

We’ll consider your request and get back to you in 5 business days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please contact Bristol Design – Bristol City Council by doing the following:

  • Add the website address for the page you’re having problems accessing.
  • Let us know your issue.
  • Email: bristol.design@bristol.gov.uk
  • Or Tel: 0117 922 4205

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Bristol City Council is committed to making the Bristol Climate Hub website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Form elements are not grouped and missing attributes. This fails WCAG 2.1 AA success criterion 1.3.5 (identify input purpose). We’ll fix this issue by the end of December 2020.

Form labels missing. This fails WCAG 2.1 AA success criterion 1.3.5 (identify input purpose). We’ll aim to fix this issue or provide further details by the end of December 2020.

Action search form labels, descriptions and grouped elements missing. This fails WCAG 2.1 A success criterion 3.3.2 (labels and instructions), success criterion 1.3.1 (info and relationships) and success criterion 4.1.2 (name, role, value).
We’ll aim to fix this issue or provide further details by the end of December 2020.

Footer has two landmarks. This fails WCAG 2.1 A success criterion 1.3.1 (Info and Relationships). We’ll aim to fix this issue or provide further details by the end of December 2020.

How we tested this website

This website was last tested on 12 November 2020. The test was carried out by Bristol City Council – Bristol Design using a range of automated software.

We tested:

What we’re doing to improve accessibility

We are continuously working to resolve all identified accessibility issues which are within our control.

This statement was prepared on 11 November 2020. It was last updated on 13 November 2020.